Housing Opportunities Commission of Montgomery County

Who is Collecting the Information

This web portal is the exclusive property of HOC, and HOC is the only organization that can access the information provided through the website. Once you register on the web portal, you will have authorized access to the information you have provided. The website is used to collect information from individuals interested in HOC housing programs and HOC gathers only the information about the applicant’s household needed to determine placement on the wait list.

How the Information is Used

Use, collection, and retention of customer information on the HOC's website is considered confidential and is used exclusively for the purpose of providing housing assistance and services and other opportunities requested by our customers. In addition to the information provided by individuals, HOC also collects information from each visitor to the website about the Internet Protocol (IP) address for session ID purposes, type of browser used, and the date and time of the visit. The use of IP address is for session ID purposes.

Use of "Cookies"

In certain applications, user information is stored as "cookies", which are then sent back and stored on the user's computer. Any HOC application or web page that uses cookies will identify itself as such. This information is handled in the same way as other user information obtained by HOC. No user information is gathered through cookies except for the information needed to run the specific application.

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With Whom the Information May be Shared

HOC will not disclose any personal information provided through the Website unless required by court order, subpoena, or as otherwise required by law. HOC does not sell or rent our user information to any outside company or organization, or use customer information for marketing purposes.

What Kind of Security Procedures are in Place to Protect You

HOC provides its users with a secure online experience by using a variety of security measures to maintain the safety of customer information. HOC maintains security standards and procedures to safeguard against the unauthorized access to customer information or the unauthorized removal or alteration of data. HOC is dedicated to data security and to protecting your privacy.

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User ID and Password

You will be given the option to register a user name and password. This user name and password along with a unique identifier will serve to prove your identity to HOC. The user name, password, and unique identifier will be considered a valid and legally binding electronic signature under the Maryland Uniform Computer Electronic Transactions Act, codified at Section 22-101 et seq. of the Commercial Law Article of the Annotate Code of Maryland, for all transactions conducted with HOC. A user must contact HOC immediately if they believe their information has been corrupted, misused, or incorrect. It is the responsibility of the user to ensure all information is correct.

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How You Can Correct any Inaccuracies in the Information

HOC has established procedures to ensure that customer information is accurate and current. However, it is the responsibility of the user to ensure the accuracy of the information they have provided. Users must contact HOC immediately if they believe their information is incorrect, and HOC will correct it in a timely manner.

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How to Contact HOC

We welcome your comments and invite you to contact us if you have any questions or concerns regarding our Privacy Statement by contacting us at (240) 627-9400.

This document was last updated on December 7, 2017

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